Retainly
  • Features
  • Integrations
  • Industries
  • Packages
  • Partnership
  • In the news
  • Documentation
Book a demo Log in

Documentation

For Beginners

  • Getting Started with Retainly
  • How to Manually Create and Manage Contacts in Retainly
  • CSV contact import
  • Account management
  • Creating a New Workspace

For Advanced

  • Segments & Funnels
  • Workflow Creation
  • Workflow Run
  • E-mail Templates
  • SMS Templates

For developers

  • API
  • Home
  • Docs
  • For Advanced
  • SMS Templates

SMS Templates

Before using SMS templates, please ensure you have the proper set-up. The contacts’ phone number is required to get started. 
In general cases, it is also a best practice to format all phone numbers using the E.164 format which is an international standard that can have a maximum of fifteen digits and looks as follows:

(+)(country code)(subscriber number including area code)

CountryLocalE.164
Canada647 997 7876+16479977876
UK020 8743 8909+442087438909

*Depending on the SMS provider, the phone number format might differ. Check the info in your provider documentation. 

To create a new SMS template, first of all navigate to [Templates] section select [SMS]

From here click on [Create] to generate a new email template

Afterward, you will see the SMS template creation appear before you. From here, you will be able to modify and customize the text the user receives on their mobile devices, as well as choose a receiver and a sender.

After you save your template,  you will be redirected to the main sms templates page, where you will be able to access all the templated that you’ve created so far. 
If you would like to make changes to the existing sms templates, navigate to the template and click on the three-button icon at the right of the object

Share :
  • Facebook
  • Twitter
  • LinkedIn
Updated on May 19, 2023
E-mail Templates
  • Features
  • Integrations
  • Industries
  • Packages
  • In the news
  • Documentation
LinkedIn LinkedIn Facebook Facebook Twitter Twitter Instagram Instagram Youtube Youtube
Contact us
  • Retainly sp. z.o.o.
    02-797 Warszawa ul. Aleja KEN, 36 / 112b
  • [email protected]
© Retainly 2023   |  All rights reserved  |  Powered by Newage
Retainly Guides Privacy Policy Terms of Service
Contact Us

    Contact sales

      Retainly Logo
      • Features
      • Integrations
      • Industries
      • Packages
      • Partnership
      • In the news
      • Documentation
      Book a demo Log in